Bernadette Clifton

June 2019 ; Re my Mother who lives at St Catherine's Aged Care ; My Mum Madeleine tells me everyone is kind and caring towards her. She likes St Catherine's very much which is a huge relief to her daughters, who love her to the moon and back.

Whenever I visit Mum, she is always dressed and her hair combed. She loves her bed which is clean, her room is clean and tidy. Her lunch is taken to her even when she is in the quaint little manicured garden with me, enjoying some time in the fresh air and warm sunshine. Her lunch is varied and always nicely cooked.

St Catherine's have obviously hand picked staff who show dedication in all areas of your Services.

I see that the work of the Daughter of Charity of St Vincent de Paul is in action here.

I will keep you all in my prayers, staff that I have met and those that I have not met as they work behind the scenes, A big thank you to the lovely Nuns who always have Mass readings sorted and looked after our precious priests.

Mum is grateful for Holy Communion given to her on a regular basis, The Pastoral Care Team is a huge blessing.

Its not just the building I look at, it's the people. The salt of the earth kind of people.

God bless you all

Bernadette Clifton ( Madeleine Van Roie's daughter)

2014-03-07T23:15:09+10:00

June 2019 ; Re my Mother who lives at St Catherine's Aged Care ; My Mum Madeleine tells me everyone is kind and caring towards her. She likes St Catherine's very much which is a huge relief to her daughters, who love her to the moon and back. Whenever I visit Mum, she is always dressed and her hair combed. She loves her bed which is clean, her room is clean and tidy. Her lunch is taken to her even when she is in the quaint little manicured garden with me, enjoying some time in the fresh air and warm sunshine. Her lunch is varied and always nicely cooked. St Catherine's have obviously hand picked staff who show dedication in all areas of your Services. I see that the work of the Daughter of Charity of St Vincent de Paul is in action here. I will keep you all in my prayers, staff that I have met and those that I have not met as they work behind the scenes, A big thank you to the lovely Nuns who always have Mass readings sorted and looked after our precious priests. Mum is grateful for Holy Communion given to her on a regular basis, The Pastoral Care Team is a huge blessing. Its not just the building I look at, it's the people. The salt of the earth kind of people. God bless you all Bernadette Clifton ( Madeleine Van Roie's daughter)

https://www.scacs.org.au/testimonials/bernadette-clifton/

1.0

Letter of Appreciation

I would like to thank the staff of St Catherines for the excellent care of my husband Elliot who was a resident for two and a half years. Most of that time was in the St Louise ward. As I visited Elliot every day, I got to know many of the staff who cared for Elliot. I appreciate how I was always made welcome.

The admission process was efficient and conducted in a personal, warm, and supportive manner. This was very much appreciated as the decision to place Elliot in care was very stressful and emotional.

Elliot had access to all the medical professionals and services that he required. I was comforted by the knowledge that Elliot was well cared for. I would like to share something that exemplifies how Elliot was cared for. Elliot’s first language was French and he loved comedy, especially “Mr Bean”. One day I went to visit Elliot and an episode of Mr Bean was showing on the television which was translated into French. We were able to sit there and enjoy it together.

Communication was excellent. I was always kept informed. I attended a few residents’ meetings and found these to be well conducted and informative.

I applaud the staff for their management of the Covid situation and recognise that this was an extremely challenging situation that was changing constantly. All the correct protocols were implemented. The residents and visitors were given the best protection possible.

I also commend St Catherines for the management of the renovation, especially the fact that Elliot was relocated to where his needs would be best met. It was a lovely room. I was extremely pleased that I did not have to find a new aged care provider and that Elliot would remain at St Catherines.

Janice

2024-02-29T06:26:41+10:00

I would like to thank the staff of St Catherines for the excellent care of my husband Elliot who was a resident for two and a half years. Most of that time was in the St Louise ward. As I visited Elliot every day, I got to know many of the staff who cared for Elliot. I appreciate how I was always made welcome. The admission process was efficient and conducted in a personal, warm, and supportive manner. This was very much appreciated as the decision to place Elliot in care was very stressful and emotional. Elliot had access to all the medical professionals and services that he required. I was comforted by the knowledge that Elliot was well cared for. I would like to share something that exemplifies how Elliot was cared for. Elliot’s first language was French and he loved comedy, especially “Mr Bean”. One day I went to visit Elliot and an episode of Mr Bean was showing on the television which was translated into French. We were able to sit there and enjoy it together. Communication was excellent. I was always kept informed. I attended a few residents’ meetings and found these to be well conducted and informative. I applaud the staff for their management of the Covid situation and recognise that this was an extremely challenging situation that was changing constantly. All the correct protocols were implemented. The residents and visitors were given the best protection possible. I also commend St Catherines for the management of the renovation, especially the fact that Elliot was relocated to where his needs would be best met. It was a lovely room. I was extremely pleased that I did not have to find a new aged care provider and that Elliot would remain at St Catherines. Janice

https://www.scacs.org.au/testimonials/letter-of-appreciation-2/

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